Refund policy

 

Return & Exchange Policy

We want you to be happy with your purchase! While we do not offer cash refunds, we provide store credit or exchanges to ensure you get the right product for you.

Eligibility for Exchange or Store Credit

  • Requests must be made within 7 days of receiving your order.

  • Items must be unused, unworn, and in original condition.

  • Tags, labels, and original packaging must be intact.

  • Products that are damaged, altered, or show signs of wear are not eligible.

How to Request an Exchange or Store Credit

  1. Contact our support team at +96176777772 within 7 days of receiving your order.

  2. Provide your order number and details of the item you wish to exchange.

  3. Once approved, you will receive instructions on how to return the item.

Exchange Policy

  • You may exchange your product for another size, style, or item of equal value.

  • If you prefer, you can receive store credit instead of an exchange.

  • No cash refunds are provided under any circumstances.

Store Credit

  • Store credit will be issued once we receive and inspect your return.

  • It will be valid for use on any future purchase.

  • Shipping costs are non-refundable, and return shipping is the customer’s responsibility unless the item was faulty or incorrect.